OSPE

Introduction

OSPE (Ontario Society of Professional Engineers) wanted to increase the value of their membership by offering a tangible, useful benefit that could be easily mailed at a low cost. At the same time, they aimed to strengthen member retention and support ongoing membership growth.

Our Solution

ReturnMe provided branded recovery tags for keys, mobile devices, and luggage—giving members a practical, everyday tool with built-in global lost-and-found protection. These lightweight products were ideal for cost-effective mailing and added immediate value to the membership experience.

Benefits

• Tangible, high-value membership benefit

• Lightweight and cost-effective for direct mail (under $1.00)

• Protection for keys, mobile devices, and luggage

• Lifetime global lost-and-found recovery service

• Added member engagement through registration surveys

• Reinforces care and value provided by the organization

• Helps reduce replacement costs for lost items

Result

Since launching the program in 2017, OSPE has seen strong adoption and continued success, expanding the offering to include additional products like luggage tags. The program has helped return over 100 lost items to members while also providing valuable member feedback through the activation process. Six years later, ReturnMe remains a core part of their membership offering, contributing to ongoing engagement and retention.

Conclusion

By integrating ReturnMe into their membership program, OSPE successfully enhanced perceived value while delivering real, practical benefits to their members. The initiative not only strengthened member relationships but also created a long-term, scalable solution that continues to support growth and reinforce the organization’s commitment to its community.